Instant support. Effortless maintenance.

Initiate instant or scheduled remote support sessions whenever you need to. Ensure easy maintanence by configuring your assets for unattended remote access using our unique bulk deployment strategies.

On-demand remote support

Troubleshoot a remote computer through on-demand remote sessions, with no prior installation. Invitees can also join a session through an email invite.

Unattended remote access

Set up unattended remote access for computers, both inside and outside LAN. Work with them individually or use the mass deployment options available. Assist supports both Windows and Mac.

Diagnostic tools

Perform native system diagnostic operations, such as looking at active tasks using the Task Manager, opening the command prompt, and analyzing the status of groups, hardware, printers, services, software, and users associated with each computer.

Bulk deployment

Configure unattended remote access for a large group of devices using Zoho Assist's bulk deployment process. You can use the Distributor or Start-up script to install the unattended remote agent onto your remote devices.

Reboot and reconnect

Assist allows technicians to reboot any remote desktop with a single click and reconnect to the session without losing control.

Voice and video chat

Interact with your customer and resolve issues faster by connecting to them on a voice or video chat during a remote session.

Integrate with the top-players in the IT field

  • Zoho Assist

What our customers say

Jeff Garibay

β€œI would definitely recommend Zoho! Anyone looking for an IT solution that allows you to walk through problems and diagnose issues with clients along with something that will not kill the budget, I would recommend Zoho Assist all day!”

Jeff Garibay

Founder, Quick to Impress

Niall Gowanlock

β€œAn excellent product with a really active development team, providing a blend of the core features I required from LogMeIn Central and Rescue in one product at a lower price. ”

Niall Gowanlock

CEO, Avalon Computers

Awards and recognitions

Gartner Peer Insights - 4.9/5

Gartner Peer Insights is a platform for ratings and reviews of enterprise technology solutions by end-user professionals for end-user professionals.

Capterra - 4.6/5

Capterra helps millions of people find the best business software online.

G2 - 4.6/5

G2 is a platform for users to share their business software reviews in real-time.

G2 - 4.6/5

GetApp is an ecosystem of business app and software discovery platforms. GetApp has software offers, SaaS and Cloud Apps, independent evaluations and reviews.

Troubleshooting on the go

Zoho Assist offers you the ability to diagnose and troubleshoot your remote assets directly from your mobile devices. You can also embed our remote support capabilities onto your mobile application using our mobile software development kit.

Zoho creator

Are you excited? Start your 14 day free trial today